SSM Health partners with Inbound Health to offer in-home, hospital quality care to patients

MADISON, WI, NOVEMBER 11, 2024 – SSM Health and Inbound Health, a leading provider of in-home, advanced care programs for health systems, announce another innovative new partnership to bring personalized, in-home, hospital quality health care services to patients. 

This week patients at SSM Health St. Mary’s Hospital – Madison who meet specific criteria will have the option to be transferred home to receive services traditionally offered in the hospital with the launch of a new SSM Health at Home program – Hospital Care at Home.

“We’re excited to offer our patients more choices for their care,” said Dr. James Lehman, SSM Health Wisconsin Regional Clinical Program Medical Director. “We recognize that many patients prefer to receive care in their own homes and research shows that they can recover faster there which leads to lower rates of hospital readmissions.”

Patients eligible for the new program will benefit from personalized, daily in-home, and virtual visits by a dedicated team of specially trained physicians, nurses, therapists and other clinicians to ensure that they receive the highest standards of care. Each patient will receive a digital tablet to be used during the program to provide enhanced remote monitoring and round-the-clock assistance from the care team at the touch of a button.

A specialized care coordinator will ensure seamless communication among the patient’s primary care provider, specialty caregivers and support network. Patients in the program will receive the same level of services and equipment typically offered in a hospital setting but within the comfort of their own home.

“Our continued collaboration with SSM Health marks another significant advancement in our collective mission to transform the delivery of high-quality health care services,” said Dave Kerwar, CEO for Inbound Health.

The Hospital Care at Home program builds on the success earlier this year of the two organization’s collaboration to offer in-home, skilled nursing care through SSM Health at Home’s Recovery Care at Home program.

“We are proud to bring another innovative new program to our patients to provide them with exceptional care in their own homes,” said Kyle Nondorf, VP for Acute Care for SSM Health in Wisconsin. “In addition to being cared for in their own homes where they can be surrounded by family and friends, the program helps to free up beds for patients who need to receive care in a traditional hospital setting.”

About Inbound Health:

Inbound Health provides a full stack of capabilities that enable health systems and health plans to offer hospital and skilled nursing facility-level care in the home. With a commitment to quality and compassionate care, Inbound Health has supported the treatment of more than 9,000 patients across 350+ DRGs and counting and will further customize the care model to the needs and strategies of its partners. For more information, visit inboundhealth.com or find us on LinkedIn.

About SSM Health:

Nationally recognized for quality and innovation, SSM Health is a Catholic, not-for-profit, fully integrated health system working to advance health equity and empower all people to achieve their full potential. 

With care delivery sites in Illinois, Missouri, Oklahoma, and Wisconsin, SSM Health provides convenient access to high-quality community-based services as well as world-class academic medicine, clinical trials, and research studies. The organization’s footprint includes hospitals, physician offices, outpatient and virtual care services, senior care, comprehensive home care and hospice services, a fully transparent pharmacy benefit company, a health insurance company, and an accountable care organization.

As one of the largest employers in every community it serves, the organization’s 40,000 team members and 13,900+ providers are dedicated to fulfilling SSM Health’s Mission: “Through our exceptional health care services, we reveal the healing presence of God.” Like our founding sisters, we care deeply for our communities — SSM Health reported $470 million in community benefit in 2023, including the provision of more than $346 million in uncompensated care. For more information, visit ssmhealth.com or find us on Facebook and LinkedIn.

Media Contacts: 

Ryan Carmel

Inbound Health

[email protected]

612-444-3744

Kathryn Scott 

SSM Health

[email protected]

608-381-8124 

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