• Solutions
    • Launch
    • Operate
    • Scale
  • Care Journey
  • Technology
  • About
    • About Us
    • Patient Stories
    • Our Team
  • Knowledge Center
  • Careers
  • Contact Us
  • SSM Health partners with Inbound Health to offer in-home, hospital quality care to patients

    SSM Health partners with Inbound Health to offer in-home, hospital quality care to patients

    MADISON, WI, NOVEMBER 11, 2024 – SSM Health and Inbound Health, a leading provider of in-home, advanced care programs for health systems, announce another innovative new partnership to bring personalized, in-home, hospital quality health care services to patients. 

    This week patients at SSM Health St. Mary’s Hospital – Madison who meet specific criteria will have the option to be transferred home to receive services traditionally offered in the hospital with the launch of a new SSM Health at Home program – Hospital Care at Home.

    “We’re excited to offer our patients more choices for their care,” said Dr. James Lehman, SSM Health Wisconsin Regional Clinical Program Medical Director. “We recognize that many patients prefer to receive care in their own homes and research shows that they can recover faster there which leads to lower rates of hospital readmissions.”

    Patients eligible for the new program will benefit from personalized, daily in-home, and virtual visits by a dedicated team of specially trained physicians, nurses, therapists and other clinicians to ensure that they receive the highest standards of care. Each patient will receive a digital tablet to be used during the program to provide enhanced remote monitoring and round-the-clock assistance from the care team at the touch of a button.

    A specialized care coordinator will ensure seamless communication among the patient’s primary care provider, specialty caregivers and support network. Patients in the program will receive the same level of services and equipment typically offered in a hospital setting but within the comfort of their own home.

    “Our continued collaboration with SSM Health marks another significant advancement in our collective mission to transform the delivery of high-quality health care services,” said Dave Kerwar, CEO for Inbound Health.

    The Hospital Care at Home program builds on the success earlier this year of the two organization’s collaboration to offer in-home, skilled nursing care through SSM Health at Home’s Recovery Care at Home program.

    “We are proud to bring another innovative new program to our patients to provide them with exceptional care in their own homes,” said Kyle Nondorf, VP for Acute Care for SSM Health in Wisconsin. “In addition to being cared for in their own homes where they can be surrounded by family and friends, the program helps to free up beds for patients who need to receive care in a traditional hospital setting.”

    About Inbound Health:

    Inbound Health provides a full stack of capabilities that enable health systems and health plans to offer hospital and skilled nursing facility-level care in the home. With a commitment to quality and compassionate care, Inbound Health has supported the treatment of more than 9,000 patients across 350+ DRGs and counting and will further customize the care model to the needs and strategies of its partners. For more information, visit inboundhealth.com or find us on LinkedIn.

    About SSM Health:

    Nationally recognized for quality and innovation, SSM Health is a Catholic, not-for-profit, fully integrated health system working to advance health equity and empower all people to achieve their full potential. 

    With care delivery sites in Illinois, Missouri, Oklahoma, and Wisconsin, SSM Health provides convenient access to high-quality community-based services as well as world-class academic medicine, clinical trials, and research studies. The organization’s footprint includes hospitals, physician offices, outpatient and virtual care services, senior care, comprehensive home care and hospice services, a fully transparent pharmacy benefit company, a health insurance company, and an accountable care organization.

    As one of the largest employers in every community it serves, the organization’s 40,000 team members and 13,900+ providers are dedicated to fulfilling SSM Health’s Mission: “Through our exceptional health care services, we reveal the healing presence of God.” Like our founding sisters, we care deeply for our communities — SSM Health reported $470 million in community benefit in 2023, including the provision of more than $346 million in uncompensated care. For more information, visit ssmhealth.com or find us on Facebook and LinkedIn.

    Media Contacts: 

    Ryan Carmel

    Inbound Health

    [email protected]

    612-444-3744

    Kathryn Scott 

    SSM Health

    [email protected]

    608-381-8124 

    Ryan Carmel

    November 11, 2024
    Press Releases
    acute care at home, hospital care at home, post-acute care at home, recovery care at home, SSM Health
  • Acute and Post-Acute Care at Home Programs Contribute to Shorter Hospital Length of Stay

    Acute and Post-Acute Care at Home Programs Contribute to Shorter Hospital Length of Stay

    1 less day in the hospital

    Average traditional hospital stay: 7.4 days

    Average discharge to acute or post-acute care at-home programs: 6.4 days

    A study by Inbound Health analyzed the length of stay (LOS) for patients discharged to one of their acute or post-acute care-at-home programs, comparing it to those who remained in the hospital for all their acute care needs. The goal was to determine if receiving advanced care at home results in a shorter hospital stay compared to patients who did not have alternative care options.

    Researchers reviewed a substantial dataset comprising 10,519 care episodes over three years, from 2021 to 2023. This extensive review allowed for a detailed examination of patient outcomes, length of stay, costs, and other key metrics associated with both care models.

    The research comparing hospital length of stay (LOS) for patients discharged to Inbound Health’s acute and post-acute care-at-home programs versus those who completed their acute care in the hospital shows an average reduction of one day for those receiving home-based care. For treatment of sepsis, respiratory failure, and kidney and urinary tract infections, the reduction in LOS ranged from one to two days.

    The increase in throughput has multiple benefits for health systems. It allows hospitals to handle more patients within existing infrastructure and resources, effectively increasing their overall capacity to deliver healthcare services. The shorter LOS also reduces the cost of care for healthcare providers and payers.

    Researchers concluded there were several factors that shortened the hospital LOS for patients who were discharged to Inbound Health’s care at home programs:

    Focused Care Delivery: Inbound Health’s program typically has a narrower focus on recovery compared to traditional healthcare facilities, which may also provide long-term care services. This focused approach allows for more efficient and goal-oriented care delivery, helping patients achieve their recovery goals sooner and facilitating timely discharge from the hospital.

    Streamlined Admission Process: With Inbound Health’s program, there is a streamlined admission process, enabling patients to transition quickly from the hospital to home-based care. This reduces administrative delays and logistical challenges associated with facility-based admissions, allowing patients to ultimately spend fewer days in the hospital.

    Close Monitoring and Supervision: Patients in Inbound Health’s program receive close monitoring and supervision from skilled healthcare professionals, including nurses, therapists, and physicians. This intensive oversight helps detect and address any complications or barriers to recovery promptly, optimizing the recovery process and minimizing hospital stays.

    Enhanced Care Coordination: The program prioritizes care coordination between hospital teams and at home providers, ensuring seamless transitions and continuity of care. This collaborative approach facilitates discharge planning and post-discharge support, reducing the likelihood of hospital readmissions and enabling patients to leave the hospital sooner.

    Inbound Health’s care at home programs provide a thorough and patient-centered approach to care, emphasizing both individualized attention and efficient delivery. By addressing the unique needs of patients moving from hospital to home, this program accelerates recovery, enhances outcomes, and reduces the length of hospital stays.

    Kyle Marcy

    October 21, 2024
    Case Studies
    acute care at home, care at-home, hospital length of stay, post-acute care at home

2925 Chicago Ave.
7th Floor
Minneapolis, MN 55407

[email protected]

Contact Us
  • Launch
  • Operate
  • Scale
  • Care Journey
  • Technology
  • About
  • Knowledge Center
  • Case Studies
  • Patient Stories
  • Careers

For more insights and updates from Inbound subscribe to our newsletter

Please enable JavaScript in your browser to complete this form.
Loading
  • Privacy Policy
  • Terms and Conditions

© 2025 Inbound Health ® All rights reserved.

  • LinkedIn
  • Facebook
  • Instagram
  • X
  • YouTube